Your privacy matters to us

Last updated: April 17, 2026

FlowOS ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

1. Information We Collect

Information You Provide

We collect information you voluntarily provide when you create an account, contact us, or use our services, including:

• Name and contact details (email address, phone number)
• Account credentials
• Billing and payment information
• Content you create, save, or upload (articles, voice notes, drafts, posts)
• Communications you send to us

Information Collected Automatically

When you use FlowOS, we automatically collect certain information, including:

• Device and browser information
• IP address and approximate location
• Usage data and interaction patterns
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Train your personal Voice DNA model on your content (your data is not used to train models for other users)
• Process payments and manage subscriptions
• Communicate with you about updates, support, and marketing (with your consent)
• Detect, prevent, and address fraud or security issues
• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service providers: Trusted third parties who help us operate our services (hosting, analytics, payment processing, AI model providers)
• Legal authorities: When required by law or to protect our rights
• Business transfers: In connection with a merger, acquisition, or sale of assets
• With your consent: Whenever you explicitly authorize us to do so

4. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit and at rest. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. You can request deletion of your account and associated data at any time by contacting us.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to or restrict certain processing
• Request data portability
• Withdraw consent at any time

To exercise these rights, please contact us at privacy@flowos.ai.

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can control cookies through your browser settings, though disabling them may affect functionality.

8. Third-Party Services

FlowOS may integrate with third-party services (such as LinkedIn, payment providers, and analytics tools). Their use of your information is governed by their own privacy policies, which we encourage you to review.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We take appropriate safeguards to ensure your data remains protected in accordance with this Privacy Policy.

10. Children's Privacy

FlowOS is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website and updating the "Last updated" date above.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: privacy@flowos.ai
• Contact form: flowos.ai/contact